CARFAX Unveils New 5X Award for Top-Rated Dealers: Celebrating Consistency in Excellence

Top-Rated Dealers gold trophy with fox mascot.

Celebrating Excellence: The 2024 CARFAX Top-Rated Dealers

In an ever-competitive automotive marketplace, CARFAX's announcement of its sixth annual Top-Rated Dealers Awards signifies a crucial recognition for dealerships that prioritize customer satisfaction. This year, CARFAX has introduced a new layer of honor—the 5X Award—specifically for dealers who have consistently ranked top with their clients for five consecutive years.

The Significance of Customer Feedback

The significance of the CARFAX awards cannot be overstated. With an astonishing 7.8 million verified ratings and reviews backing their reports, CARFAX has positioned itself as a trusted resource for consumers looking to make informed purchasing decisions in the automotive landscape. The average rating of 4.6 out of 5 stars bestowed upon the 2024 winners highlights a collective commitment to excellence that resonates deeply within the industry.

What Sets 5X Award Winners Apart?

According to CARFAX, 20% of this year's winners have maintained their Top-Rated Dealer status throughout the entire six-year history of the awards. This consistency speaks volumes about the dedication these dealerships have to their customers, as expressed by Gregg Cleary, the chief revenue officer at CARFAX. He emphasizes that building a foundation of trust and transparency is essential in customer relations, something that these top dealerships exemplify.

Beyond Recognition: Benefits for Dealers

For dealerships receiving the prestigious Golden Car Fox award, the recognition comes with tangible benefits. Each dealer will receive a comprehensive kit to showcase their success in showrooms and gain access to customizable digital assets for promotion on social media platforms. This not only communicates credibility but also enhances visibility among potential buyers in an ever-competitive landscape.

Voices from the Winners: Commitment to Customer Service

Brian Napleton of Ed Napleton Automotive Group, a recipient of the 5X award, shared his enthusiasm for this achievement. His testimony underscores a broader sentiment within the winners: genuine appreciation for customer trust and a relentless commitment to exceptional service. This vocal recognition serves as inspiration for other dealers striving for excellence, paving the way for enhanced customer experience across the board.

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